Terms and Conditions

01Scope of these terms

These terms cover your use of moazarshad.com. They are about the website: reading it, browsing case studies, and sending an enquiry.

They are not the contract for client work. If we work together, that engagement is governed by the proposal or agreement signed for it, which covers scope, deliverables, timelines, fees and payment terms.

02Accepting these terms

Using the site means you accept these terms. If you do not accept them, please stop using the site.

If you are using the site for a business, you confirm you are authorised to act for it. There is no account to create and nothing to sign to browse, so acceptance is by use.

03Site content and accuracy

Everything published here is general information about the work I do. It is not advice for your specific situation, and it should not be treated as marketing, legal, financial or technical advice you can act on without checking it against your own circumstances.

I try to keep the site accurate and current, but platforms change constantly. Something written about a tool, a platform or a technique may be out of date by the time you read it.

04Case studies and results

Case studies describe specific engagements, for specific businesses, in specific markets, at a specific time. They are not a prediction of what would happen for anyone else.

• Figures shown come from the account, platform or export named on that page.
• Where a figure cannot be evidenced, the page says so rather than estimating.
• Screenshots are redacted where they contain client or customer information, and each case study records what was redacted and why.
• Client names and logos appear with the client's permission and remain their property.

No result on this site is a guarantee. Outcomes depend on the market, budget, competition, the state of the existing setup and how much the business itself changes. I do not promise specific rankings, lead volumes, revenue figures or return on ad spend.

05Intellectual property

The design, code, written content, structure and original graphics on this site belong to Moaz Arshad unless credited otherwise.

You may read the site, share links to it, and quote short passages with attribution and a link. You may not republish substantial parts of it, copy the design or code for another site, or present the content as your own.

Client names, logos, brand assets and platform trademarks belong to their respective owners and appear here for identification only.

06Acceptable use

Do not use this site to:

• Send spam, bulk enquiries, sales pitches or automated submissions through the contact form
• Attempt to gain unauthorised access to the site, the server or any connected system
• Scrape the site at a rate that degrades it for others
• Introduce malware, or probe for vulnerabilities without written permission
• Misrepresent who you are or who you represent

The contact form uses a hidden field to filter automated submissions. Requests that look automated may be discarded without a reply.

07Enquiries and bookings

Sending the contact form starts a conversation. It does not create a contract, reserve capacity, or oblige me to take on the work.

I read every genuine enquiry and reply to the ones I can help with. If a project is not a fit, whether because of scope, timing or availability, I will say so rather than leave it unanswered.

Booking a call through the scheduling link reserves a time slot only. It is not an agreement to carry out work, and nothing is chargeable at that stage.

08How engagements work

Before any work starts, the following are agreed in writing for that specific project:

• Scope, and what is explicitly out of scope
• Deliverables and how completion is judged
• Timeline, and what it depends on
• Fees, payment schedule and invoicing terms
• What access I need and who provides it
• How changes to scope are handled

No pricing is published on this site. Fees depend on scope, and are quoted per project.

09Deliverables and ownership

Unless the signed agreement says otherwise, ownership of delivered code, designs and assets transfers to the client on final payment.

Two things are usually carved out, and will be stated in the agreement where they apply:

• Pre-existing material. Tools, components, templates and methods I built before the engagement stay mine, licensed to you for use in the delivered work.
• Third party material. Licensed fonts, plugins, stock assets, themes and libraries stay under their own licences, which pass to you subject to those terms.

Accounts you already own, such as your CRM, ad accounts, domain and hosting, remain yours throughout. I work inside them and hand back access at the end.

10What I need from you

Projects stall on access and decisions more often than on the work itself. During an engagement you agree to:

• Provide the access, credentials and information the work needs
• Respond to questions and approvals within a reasonable time
• Make sure content, images and data you supply are yours to use
• Name one person who can make decisions

Where delays come from the client side, timelines move accordingly.

11Third party platforms

Most engagements involve platforms I do not control, including but not limited to Google, Meta, GoHighLevel, hosting providers, payment processors and email services.

Their pricing, policies, uptime, algorithm changes, account approvals and enforcement decisions are entirely outside my control. A platform can suspend an account, change an algorithm, deprecate a feature or raise its prices with no notice, and I cannot warrant against that.

Platform subscription and advertising costs are yours and are separate from my fees, unless the agreement says otherwise.

12AI assisted development

Some work is produced with AI assisted development tools. Where that happens:

• Output is reviewed and tested before it is delivered. It is not shipped unchecked.
• I remain responsible for the deliverable regardless of how it was produced.
• Confidential client material is not put into tools where it should not go, and this is agreed per engagement if it matters to you.

If you would rather no AI assisted tooling is used on your project, say so before work begins and it will be recorded in the agreement.

13Warranties and disclaimers

The website is provided as is. I do not warrant that it will be uninterrupted, error free, or free of anything harmful, and I do not warrant that the information on it is complete or current.

For client work, I warrant that it will be carried out with reasonable skill and care. Beyond that, and to the extent the law allows, implied warranties are excluded.

14Liability

To the extent permitted by law:

• My total liability for an engagement is limited to the fees you paid for that engagement.
• I am not liable for indirect or consequential loss, including lost profit, lost revenue, lost data, lost goodwill or business interruption.
• I am not liable for loss caused by a third party platform, by information you supplied, or by changes made to the work after handover by someone else.

Nothing here excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, or for fraud.

15Privacy and confidentiality

How this website handles your information is set out in the privacy policy.

During an engagement I treat client business information, credentials and account data as confidential. Nothing identifying a client is published without permission, which is why several case studies on this site withhold figures and screenshots rather than showing them.

16External links

This site links to other websites, including client sites, platform documentation, social profiles and a scheduling tool. Those sites are not under my control. Linking to one is not an endorsement, and I am not responsible for their content, availability or privacy practices.

17Changes to these terms

These terms may be updated. The current version always sits on this page with its date at the top, and continuing to use the site after a change means you accept the updated version.

Changes here do not alter a signed agreement already in place. That document is changed only by agreement between both parties.

18Governing law

These website terms are governed by the laws of Pakistan, where the business operates.

Where a signed client agreement names a different governing law or dispute process, that agreement governs the engagement and takes precedence over this clause.

If any part of these terms is found unenforceable, the rest continues to apply.

19Contact

Questions about these terms, or about anything published on this site: